Algemene voorwaarden

1. Memberships

Memberships are billed monthly and provide a set number of classes to be used within each billing period.

Classes must be used within the relevant month and do not roll over.

Memberships are non-transferable and may only be used by the named member.

Unused classes will be forfeited at the end of each billing cycle.
Membership access begins immediately upon signup. If the initial direct debit payment fails, Dream Body Pilates reserves the right to suspend access, cancel future bookings, and automatically recover payment for any classes attended prior to suspension through payment methods saved on file.

1A. Minimum Term

All full price memberships are subject to a minimum term of 4 months, excluding Founder’s Club Memberships which have a minimum term of 6 months.

After the minimum term, memberships will continue on a rolling monthly basis unless cancelled in accordance with these terms.

Cancellation during the minimum term is subject to the owners' discretion.

2. Class Packs & Single Classes
Class packs and single classes are paid in full at time of booking.
Expiry period varies and will be stated at time of booking.
Credits are non-transferable. 
3. Payments

Memberships are billed monthly in advance.
All payments must be made on time to maintain active membership status.

Failure to make payment may result in suspension of access to classes.

4. Cancellation Policy (Memberships)

After the initial term, memberships may be cancelled with 1 month’s notice.

Members may continue to use their classes during the notice period.

No refunds will be given for partially used months.

5. Booking & Attendance

All classes must be booked in advance via our booking system. Please do not message us to rearrange your classes as we are unable to manage this due to the large volume of classes and members each week. 

Spaces are limited and subject to availability. We recommend booking in advance to secure preferred time slots.


If you do not wish to use our app and instead choose to be booked onto a specific class moving forwards, this is your allocated class and we are unable to rearrange for you. If you cannot attend for whatever reason, that class is forfeit. 

6. Cancellation Policy (Classes)

A minimum of 24 hours’ notice is required to cancel or reschedule a class.

Late cancellations or no-shows result in the class being forfeited and the credit deducted.

7. Arrival & Late Policy

Please arrive on time for your class. Do not buzz the intercom more than 10 minutes before the start of your scheduled class time as you may disrupt the previous class.

If you arrive more than 5 minutes late, you will not be admitted as the instructor will not be able to stop the class to let you in, and you will have missed the warm up which is important for injury prevention.


This will be treated as a missed class and the credit deducted. 

Grip socks must be worn during all classes.

8. Founder's Club Membership

Founder’s Club memberships are limited and subject to availability.

Minimum term 6 months.

Will auto-renew after this time unless cancelled.

The preferential rate is valid for 12 months from the start date Founder’s Club benefits are exclusive and non-transferable.

Once cancelled, the founding rate and benefits cannot be reinstated.

9. Cooling-Off Period

Where applicable, a 14-day cooling-off period may apply to purchases made online.

By purchasing a membership and booking a class within this period, you acknowledge that:

-Your membership will begin on the studio opening date
-You lose your right to cancel once services have been used

10. Health & Safety

Clients are responsible for ensuring they are fit to participate in classes.

Any injuries, medical conditions, or pregnancies must be disclosed to your instructor prior to taking part in a class.

Dream Body Pilates reserves the right to refuse participation if deemed unsafe.
11. Liability

Participation in classes is at your own risk.

Dream Body Pilates accepts no liability for injury, loss, or damage to personal belongings, except where required by law.

12. Changes to Schedule & Services

We reserve the right to:

-Amend class schedules
-Change instructors
-Modify services

where necessary

13. General

These terms are subject to change at any time.

Continued use of our services constitutes acceptance of these terms.